Online Community Panels
Create vibrant online communities for continuous feedback with our Online Community Panels. Benefit from real-time interaction, a customisable platform, and rich qualitative insights to inform your strategies.
Find out moreMRFGR sets up online spaces where research participants can answer questions, discuss topics and record their experiences over an agreed period. Researchers can follow up responses as the study progresses. We can help with the platform, recruitment and management of the discussion to suit your project.

Technologies to support your market research project and facilitate insightful discussion.
Market research bulletin boards, forums and chat rooms are an excellent conduit to conduct market research and although can be used in most market research type scenarios, many of our clients utilise them for communicating with senior management or hard to reach audiences, making it easy for researchers to post well considered questions whilst allowing the respondents to provide thoughtful and informative responses in a timely and flexible manner, through a variety of communication methods, including mobile devices.
Planning bulletin boards / online communities / online diaries
Decide whether an asynchronous board, online community or diary suits your participants and research question.
Agree participant access, activities, discussion structure and the support needed to manage participation.
Use repeated contributions to explore experiences and opinions beyond a single interview or group session.
Tell us the audience, study duration and activities you have in mind, and whether you need platform support, recruitment or both.
99.99% uptime;
high availability servers;
highly flexible and customised bulletin boards, forums and chat rooms;
multiple boards, forums and chat sessions;
access to a full cross section of the UK population (foreign panels available on request);
super fast setup from highly knowledgeable and skilled administrators (expedited requirements can be configured within the hour);
mobile friendly;
text, images, video and sound files compatible systems i.e. you can show respondents video within your forums etc;
all feedback exportable to native file formats, including transcripts for chat rooms;
highly configurable and customisable security settings i.e. to allow only certain members to comment etc.
MRFGR are one of the world’s leading providers of such technologies, with a technological focused sister division (Cerebral), we are available to provide the very best in market research bulletin boards, forums and chat rooms.
Free demos are available on request and consultants are always on hand to advise on the best platforms and methodologies to carryout your online research requirements.
With fully scalable cloud based servers that have full backups and redundancy built in, you can be sure that all your projects will run smoothly, securely and without worry.
If you would like to know more information about market research bulletin boards, forums, and chat rooms please click here and you will be diverted to the specialist ‘question and answer’ section pertaining to this area of interest.
MRFGR clients
These organisations and the feedback below relate to MRFGR projects across our services.






Client feedback
Feedback from other MRFGR projects.
1 of 12
Over the past year, we have had the pleasure of working with MRFGR on multiple projects, and we cannot recommend them highly enough.
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Their communication throughout our engagements has been excellent, always prompt and clear, which has greatly facilitated our processes.
The team at MRFGR, although small, is exceptionally knowledgeable and dedicated. Their expertise is evident in their ability to obtain high sample sizes and deliver well-published results. What sets them apart is how easily their findings are translated into actionable insights, ensuring that we can swiftly and effectively utilise the data.
Their speed of delivery is truly impressive. We consistently receive results in good time, which is crucial for our fast-paced operations. MRFGR has proven to be an invaluable partner, and their service has consistently exceeded our expectations.
For anyone in need of reliable, efficient, and insightful research services, MRFGR comes highly recommended.
MRFGR have been absolutely brilliant! The videos we have received from their respondents have been perfect - they clearly brief their people really well and you can tell from the content we receive. They give clear communication & are on hand to help at all times. We give them some crazy tight timelines and they turn things around for us so quickly and without stress - even when the respondents are coming from multiple countries.
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I highly recommend Matthew & Paul - they're fab!
When I phoned Matthew at MRFGR I was in a bit of a pickle. I needed to recruit 25 consultant paediatricians for telephone interviews (with minimal incentive) across 8 countries, two of which were non-English speaking. Oh, and I needed to have recruited and completed the interviews in 12 working days. Surprisingly, Matthew wasn't taken aback by this and set about the task with enthusiasm. Even against these challenging timescales, Matthew was able to deliver all 25 consultants - a phenomenal effort.
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I was extremely happy. And, more importantly, so was my client.
MRFGR were not the cheapest firm who pitched for our work, but I am happy that I decided to go with them. I feel that their database is extensive and this combined with their excellent client service means that they offer a higher degree of reassurance and peace of mind than other recruitment agencies we have worked with in the past. When we had a problem to resolve at short notice they did this very quickly. I would happily work with them again.
Hi Stephen Both groups went very well - a key client attended the first and was very pleased. Very articulate groups, really impressed especially considering it was such a difficult recruit (recruiting Somalis). The hotel was great too, incidentally, a nice place to do groups. Many thanks for your hard work on this - hope you feel it was worthwhile!
MRFGR recruited four focus groups for our research across a variety of settings, including socio- economically deprived urban communities and very small rural communities. Despite the significant challenges these settings posed MRFGR ensured that all our focus groups were fully attended, and with a minimum of fuss. I would have no hesitation in recommending them for recruitment work.
It's always a pleasure to work with MRFGR. They are a great partner who consistently recruit high calibre respondents to take part in our research projects and workshops. Always professional and very reliable.
Our organisation, the Solicitors Regulation Authority, has used MRFGR to support our recruitment requirements for focus groups and public events and we have always found their service and achievements to be excellent. They have demonstrated a commitment to meet last-minute requirements in a calm and professional manner and we would not hesitate to recommend them.
I would like to take this opportunity to express our appreciation for the work that you recently carried out for us. Stephen Essex and MRFGR were recommended to me by a colleague. It was important for us to find a company who could understand and deliver our brief on a very tight schedule. Stephen demonstrated a level of knowledge and professionalism that gave us the assurance that this would be achieved.
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The result was a report that clearly met the objectives of our brief, was presented in a professional manner, which then enabled us to present the findings to our customer with confidence. We would not hesitate to recommend or use Stephen again.
The groups in Chipping Norton went really well thank you. We had a full turn out to both of them. I would just like to say that we have been very impressed with the number of participants you have managed to recruit to these groups, your regular updates on the recruitment progress, and your follow up contact. We have also had very positive feedback from the participants about their contact with you. We will definitely consider MRFGR in future when wishing to recruit participants to similar groups.
We have used MRFGR to recruit participants for multiple research projects with varied samples sizes and sometimes challenging recruitment criteria. They have a calm and professional manner, providing us with regular updates in the lead up to and on the day of research projects. Multiple touch points with participants approaching the study date ensures drop-out rates are extremely low with replacements usually being found very quickly if necessary. I look forward to working with MRFGR in the future.
MRFGR is the first external company we have used for sourcing focus group attendees. Although we have organised many groups previously I would definitely use MRFGR again. The costs were reasonable and the attendees we have received have been exactly the right target groups. The level of communication has been satisfactory too with regular updates leading up to each focus group. Matthew has managed all of the groups we have requested and there has been no issues. I would recommend trying MRFGR.
Common questions
Selected answers for planning this kind of research. Browse the complete knowledge centre for related methods, audiences and delivery questions.
They are online platforms where participants discuss topics asynchronously over several days or weeks.
Open FAQThey allow in-depth, flexible exploration of behaviours and attitudes in a natural online environment.
Open FAQYes. We manage multilingual, multi-country communities with cultural adaptation.
Open FAQThey post responses, join discussions, and complete tasks moderated by researchers.
Open FAQYes, this is a specialist service that enables the client to conduct online market research under their own brand. For a quote please call or email the London office.
Open FAQThey capture more extended, reflective responses over time rather than one-off sessions.
Open FAQThey are used for product testing, brand feedback, ethnography, and concept development.
Open FAQThey involve participants logging experiences, thoughts, or product usage over time.
Open FAQStart a research brief
Tell us the audience, study duration and activities you have in mind, and whether you need platform support, recruitment or both.