five star market research company reviews

Product Testers

Receive real video review/feedback shorts from screened, genuine respondents, on your products or services within 3 days.

Receive personal, insightful feedback quickly and easily, straight from the horse’s mouth. See, through video review shorts, what customers are saying about your product. What do they like? What don’t they like? How can your product be improved?

Quote & Project Feasibility.


We love quoting, so are more than happy to freely discuss project feasibility and provide quotes for any number of research projects with no obligation or hassle; after-all everyone needs some help when working out costs or even when tendering or pitching to clients!

Massive Panels, Huge Reach

With the largest panel of consumer product testers in the UK we can provide consumers from any of the key demographics including location, age, ethnicity, origin, education, income and more.

We can provide any number of videos, of any duration, and any respondent type with the service being available to all companies, irrespective of size or type.

The Product Testing Process

  • Project - you, as the client tell us about your project.
  • Screener - we create a screener to ensure we find the right individuals for the product test.
  • Respondent Selection - select the best (according to your requirements) of those screened individuals.
  • Information - tell the respondent the product they are going to test.
  • Provision - provide the product to the consumer product tester (or get them to purchase the product on your behalf).
  • Video Test - the tester will then create a video of themselves reviewing the product and upload it to our servers.
  • Review - the MRFGR team will then review the product test video to ensure it is of the desired quality.
  • Edited - if the client requires the videos to be edited these are carried out by our in-house video team.
  • Send - the final videos are then be sent to the client.
  • Interact with Customers Across the UK & International Locations

    You can gain access to a good geographic representation of your customers; we can recruit respondents for recorded product testing from anywhere in the UK (England, Wales, Ireland, Scotland, etc). International panels are available on request.

    Informative, Personal and Eye-Opening Feedback

    Respondents have time to consider their thoughts before they push the record button. They aren’t put on the spot like they are in focus groups or interviews. Get well thought-out, relevant and interesting opinions on your product, service, website or app.

    Cost and Time Effective

    No reason to book a venue. We deal with the incentives ourselves. You tell your consumers what you’re looking for and you can get results from a panel of respondents on your desk within a few days.

    Editing and Quality Assurance

    We have an expert team of editors on hand who are able to provide highlight reels and high-quality footage. MRFGR will also personally ensure that the footage you receive is of a substantial value.


    The duration of the video responses are flexible; a couple of minutes can give you a brief but focused idea of respondent’s feelings on a specific question or talking point. A 10-15 minute video allows respondent’s to explain their feelings more expansively and touch on a number of questions you may like to be put forward to them.

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