top of page

Manchester

Leeds

Hull

Birmingham

London

Google 4.9 Star | 125+ Reviews

Manchester

Leeds

Hull

Birmingham

London

Google 4.9 Star | 125+ Reviews

policeFoundation.avif
sky.avif
lyle-and-scott-seeklogo.avif
shelter.avif
tesco.avif
newcastle-university.avif
airwick.avif
city-Westminster.avif
beavertown.avif
nhs.avif

when MRFGR market research was first established.

2008

Longevity

number of institutions & departments we are approved suppliers to.

320+

Accredited

number of clients we've worked with from start-ups to enterprise.

4595+

Experience

research agency offices in London, Birmingham, Manchester, Leeds & Hull, with Global reach.

5

Reach

A team of passionate research specialists, we combine on-the-ground insight with global reach to deliver research that’s clear, actionable, and always human.

Who We Are

Receive a Market Research Feasibility & Project Quote.

Talk directly with our senior research team, regardless of whether you're new to research or a research pro.

No sales team. No juniors. No Obligation.

matt.avif

Matthew Whitaker

MRFGR - Head of Projects

"We usually respond within 30 mins of your enquiry, where we'll schedule to talk (directly with me), at time convenient to you, about your project requirements. We'll advise on the initial project feasibility, likely research design, and follow-up with a fixed price project quote."

  • We're not a sales team, we're real market researchers, so if you would like a project feasibility, quote, information or advice in regard to a market research project brief - without any obligation or sales people hassling you - then please feel free to complete the enquiry form.

  • All UK based market research feasibility requests & quotes are usually responded to the same-day, via email, and usually inside 30 minutes (so check your junk folder if you haven't received anything within this time).

     

    Quotes for international market research can take longer due to the amount of work involved, usually 1-3 days, but you will still get confirmation we are working on your enquiry inside 30 minutes.

FAQs

airwick.avif
tate.avif
city-Westminster.avif
Ocado.avif
haringey.avif
lyle-and-scott-seeklogo.avif
heathrow-express.avif
LSE.avif
uni-leeds.avif
hitachi.avif
tesco.avif
shelter.avif

A Full-Service UK Market Research Agency for B2B & B2C

We're UK based, market research industry experts, delivering insights that help clients make confident commercial decisions.

See our great client testimonials below.

Hitachi Market Research Client
Deezer Market Research Client
eavertown Market Research Client
Westminster Market Research Client
Vodafone Market Research Client
University of Leeds Market Research Client
Iron Bru Market Research Client
NHS Market Research Client
Airwick Market Research Client
LSE Market Research Client
Tesco Market Research Client
Shelter Market Research Client
University of Bath Market Research Client
SRA Market Research Client
Heathrow Express Market Research Client
Nottingham University Market Research Client
Sky Market Research Client
Ocado Market Research Client
Majestic Wine Market Research Client
Nespresso Market Research Client
Lyle and Scott Market Research Client
Haringey London Market Research Client
Tate Market Research Client
Natural History Market Research Client
Dext Market Research Client

Receive a Market Research Feasibility & Project Quote.

Talk directly with our senior research team, regardless of whether you're new to research or a research pro.

No sales team. No juniors. No Obligation.

matt.avif

Matthew Whitaker

MRFGR - Head of Projects

"We usually respond within 30 mins of your enquiry, where we'll schedule to talk (directly with me), at a time convenient to you, about your project requirements. We'll advise on the initial project feasibility, likely research design, and follow-up with a fixed price project quote."

Hitachi Market Research Client
Deezer Market Research Client
eavertown Market Research Client
Westminster Market Research Client
Vodafone Market Research Client
University of Leeds Market Research Client
Iron Bru Market Research Client
NHS Market Research Client
Airwick Market Research Client
LSE Market Research Client
Tesco Market Research Client
Shelter Market Research Client
University of Bath Market Research Client
SRA Market Research Client
Heathrow Express Market Research Client
Nottingham University Market Research Client
Sky Market Research Client
Ocado Market Research Client
Majestic Wine Market Research Client
Nespresso Market Research Client
Lyle and Scott Market Research Client
Haringey London Market Research Client
Tate Market Research Client
Natural History Market Research Client
Dext Market Research Client

A Full-Service UK Market Research Agency for B2B & B2C

We're UK based, market research industry experts, delivering insights that help clients make confident commercial decisions.

See our great client testimonials below.

when MRFGR market research was first established.

2008

Longevity

number of institutions & departments we are approved suppliers to.

320+

Accredited

number of clients we've worked with from start-ups to enterprise.

4595+

Experience

research offices in London, Birmingham, Manchester, Leeds & Hull, with Global reach.

5

Reach

A team of passionate research specialists, we combine on-the-ground insight with global reach to deliver research that’s clear, actionable, and always human.

Who We Are

  • We're not a sales team, we're real market researchers, so if you would like a project feasibility, quote, information or advice in regard to a market research project brief - without any obligation or sales people hassling you - then please feel free to complete the enquiry form.

  • All UK based market research feasibility requests & quotes are usually responded to the same-day, via email, and usually inside 30 minutes (so check your junk folder if you haven't received anything within this time).

     

    Quotes for international market research can take longer due to the amount of work involved, usually 1-3 days, but you will still get confirmation we are working on your enquiry inside 30 minutes.

FAQs

Matthew Whitaker

MRFGR - Head of Projects

"We usually respond within 30 mins of your enquiry, where we'll schedule to talk (directly with me), at time convenient to you, about your project requirements. We'll advise on the initial project feasibility, likely research design, and follow-up with a fixed price project quote."

matt.avif

Receive a Market Research Feasibility & Project Quote.

We're UK based, market research industry experts, delivering insights that help clients make confident commercial decisions.

See our great client testimonials below.

A Full-Service UK Market Research Agency for B2B & B2C

b2b and b2c market researchers sitting at a conference table
Do you want to truly understand your customers? We'll guide you through every step of the research process, from developing your research goals to uncovering those golden nuggets of insight. We specialise in both B2C & B2B market research analysis and insights, encompassing consumer behaviour, market trends, and competitive landscapes through qualitative and quantitative research methods, to give you a clear picture of your target audience. No matter your industry, we've got the expertise and research experience to help you unlock your customers’ secrets and develop products & services they'll love.

Market Research - B2B & B2C

Research support services provide a broad suite of solutions that facilitate the seamless execution of market research projects. This includes data processing, tabulation & analysis, fieldwork support, provision of moderators, and desk research. Other critical services are research planning & strategy, research report writing, transcription & translation, and viewing facilities. Each service plays a vital role in ensuring that research projects are well-planned, efficiently executed, and accurately analysed, laying the groundwork for insightful decisions and strategies.

Research Support Services

There are so many respondents out there. We'll find the right people for your market research project. Your market research data is only as good as the respondents you're speaking to. We recruit highly engaged people for research who are both genuine and deliver quality insight. We specialise in every element of the respondent recruitment process; respondent identification and planning, screener checking or creation, recruitment and management, and back checking.

Respondent Recruitment

Survey planning, design, delivery & management. Online surveys. Telephone surveys. Mail surveys. Mixed-mode surveys. Panel surveys. Experience sampling method (ESM). Interactive voice response surveys (IVR). SMS surveys. Kiosk surveys. Social media surveys. Web intercept surveys. Email embed surveys and more.

Surveys

Panel creation including recruitment, segmentation, verification, incentivisation. Panel management including maintenance, quality control, engagement strategies. Usage advice for longitudinal studies, product testing, market trends analysis, customer satisfaction & loyalty tracking.

Panels (Bespoke)

Explore our comprehensive panel services to gain deep market insights and drive your business decisions. From understanding consumer behaviour to tracking long-term trends, our solutions provide the essential data needed for strategic success.

Consumer Panels (General)

  • GDPR Compliant

  • PMs Always Available

  • UK Based Senior In-house Team

  • Transparent Fixed Pricing

  • Dedicated Project Managers & No Junior Outsourcing.

  • We’re Serious About Research - And Serious About Doing It Properly.

Why Choose Our Market Research Agency?

b2b and b2c market researchers sitting at a conference table
Do you want to truly understand your customers? We'll guide you through every step of the research process, from developing your research goals to uncovering those golden nuggets of insight. We specialise in both B2C & B2B market research analysis and insights, encompassing consumer behaviour, market trends, and competitive landscapes through qualitative and quantitative research methods, to give you a clear picture of your target audience. No matter your industry, we've got the expertise and research experience to help you unlock your customers’ secrets and develop products & services they'll love.

Market Research - B2B & B2C

Research support services provide a broad suite of solutions that facilitate the seamless execution of market research projects. This includes data processing, tabulation & analysis, fieldwork support, provision of moderators, and desk research. Other critical services are research planning & strategy, research report writing, transcription & translation, and viewing facilities. Each service plays a vital role in ensuring that research projects are well-planned, efficiently executed, and accurately analysed, laying the groundwork for insightful decisions and strategies.

Research Support Services

There are so many respondents out there. We'll find the right people for your market research project. Your market research data is only as good as the respondents you're speaking to. We recruit highly engaged people for research who are both genuine and deliver quality insight. We specialise in every element of the respondent recruitment process; respondent identification and planning, screener checking or creation, recruitment and management, and back checking.

Respondent Recruitment

Survey planning, design, delivery & management. Online surveys. Telephone surveys. Mail surveys. Mixed-mode surveys. Panel surveys. Experience sampling method (ESM). Interactive voice response surveys (IVR). SMS surveys. Kiosk surveys. Social media surveys. Web intercept surveys. Email embed surveys and more.

Surveys

Panel creation including recruitment, segmentation, verification, incentivisation. Panel management including maintenance, quality control, engagement strategies. Usage advice for longitudinal studies, product testing, market trends analysis, customer satisfaction & loyalty tracking.

Panels (Bespoke)

Explore our comprehensive panel services to gain deep market insights and drive your business decisions. From understanding consumer behaviour to tracking long-term trends, our solutions provide the essential data needed for strategic success.

Consumer Panels (General)

  • Customer Experience (CX)

  • Panels

  • Surveys

  • Participant Recruitment

  • Consumer Research

  • B2C Market Research

  • B2B Market Research

  • Qualitative Research

  • Quantitative Research

Our Core Market Research Services

waitrose.avif
warburtons.avif
virgin-media.avif
tilda.avif
deezer.avif
airwick.avif
tesco.avif
tate.avif
hitachi.avif
Ocado.avif
taiko.avif
nespresso.avif
beavertown.avif
rubicon.avif
iron-bru.avif
heathrow-express.avif
lyle-and-scott-seeklogo.avif
gousto.avif
Majestic-Wine.avif
dext.avif

We work with 1000s of end-clients. A small sample are shown below.

Clients

nhs.avif
city-Westminster.avif
uni-cambridge.avif
sra.avif
haringey.avif
shelter.avif
LSE.avif
NEL.avif
naturalHistory.avif
uni-leeds.avif
aston-university.avif
university-of-bristol.avif
policeFoundation.avif
wageningen-university-and-research.avif
newcastle-university.png
university-of-sheffield.avif
uni-lincoln.avif
Uni-Nottingham.avif
university-of-bath.avif
uni-london.avif

We are approved suppliers to 100s of well known institutions. A small sample are show below.

Approved Institutional Suppliers to

Mark

Heathrow Express

"Over the past year, we have had the pleasure of working with MRFGR on multiple projects, and we cannot recommend them highly enough. Their communication throughout our engagements has been excellent, always prompt and clear, which has greatly facilitated our processes. The team at MRFGR, although small, is exceptionally knowledgeable and dedicated. Their expertise is evident in their ability to obtain high sample sizes and deliver well-published results. What sets them apart is how easily their findings are translated into actionable insights, ensuring that we can swiftly and effectively utilise the data. Their speed of delivery is truly impressive. We consistently receive results in good time, which is crucial for our fast-paced operations. MRFGR has proven to be an invaluable partner, and their service has consistently exceeded our expectations. For anyone in need of reliable, efficient, and insightful research services, MRFGR comes highly recommended."

Heathrow-Express.avif

Olivia

Confidential Client

"MRFGR have been absolutely brilliant! The videos we have received from their respondents have been perfect - they clearly brief their people really well and you can tell from the content we receive. They give clear communication & are on hand to help at all times. We give them some crazy tight timelines and they turn things around for us so quickly and without stress - even when the respondents are coming from multiple countries. I highly recommend Matthew & Paul - they're fab!"

top-secret.png

Sebastian

NHS

"When I phoned Matthew at MRFGR I was in a bit of a pickle. I needed to recruit 25 consultant paediatricians for telephone interviews (with minimal incentive) across 8 countries, two of which were non-English speaking. Oh, and I needed to have recruited and completed the interviews in 12 working days. Surprisingly, Matthew wasn't taken aback by this and set about the task with enthusiasm. Even against these challenging timescales, Matthew was able to deliver all 25 consultants - a phenomenal effort. I was extremely happy. And, more importantly, so was my client."

nhs.avif

Richard

Vodafone

"MRFGR were not the cheapest firm who pitched for our work, but I am happy that I decided to go with them. I feel that their database is extensive and this combined with their excellent client service means that they offer a higher degree of reassurance and peace of mind than other recruitment agencies we have worked with in the past. When we had a problem to resolve at short notice they did this very quickly. I would happily work with them again."

vodafone.avif

Luke

Sky

"Hi Stephen Both groups went very well - a key client attended the first and was very pleased. Very articulate groups, really impressed especially considering it was such a difficult recruit (recruiting Somalis). The hotel was great too, incidentally, a nice place to do groups. Many thanks for your hard work on this - hope you feel it was worthwhile!"

sky.avif

Murray

Nottingham University

"MRFGR recruited four focus groups for our research across a variety of settings, including socio- economically deprived urban communities and very small rural communities. Despite the significant challenges these settings posed MRFGR ensured that all our focus groups were fully attended, and with a minimum of fuss. I would have no hesitation in recommending them for recruitment work."

Uni-Nottingham.avif

Susanne

Nescafe

"It's always a pleasure to work with MRFGR. They are a great partner who consistently recruit high calibre respondents to take part in our research projects and workshops. Always professional and very reliable."

nescafe.png

Richard

Solicitors Regulation Authority

"Our organisation, the Solicitors Regulation Authority, has used MRFGR to support our recruitment requirements for focus groups and public events and we have always found their service and achievements to be excellent. They have demonstrated a commitment to meet last-minute requirements in a calm and professional manner and we would not hesitate to recommend them."

solicitors-regulation-authority.png

Amy

Febreze

"I would like to take this opportunity to express our appreciation for the work that you recently carried out for us. Stephen Essex and MRGR were recommended to me by a colleague. It was important for us to find a company who could understand and deliver our brief on a very tight schedule. Stephen demonstrated a level of knowledge and professionalism that gave us the assurance that this would be achieved. The result was a report that clearly met the objectives of our brief, was presented in a professional manner, which then enabled us to present the findings to our customer with confidence. We would not hesitate to recommend or use Stephen again."

Febreze.png

Rachael

Countrywide

"The groups in Chipping Norton went really well thank you. We had a full turn out to both of them. I would just like to say that we have been very impressed with the number of participants you have managed to recruit to these groups, your regular updates on the recruitment progress, and your follow up contact. We have also had very positive feedback from the participants about their contact with you. We will definitely consider MRFGR in future when wishing to recruit participants to similar groups."

countrywide.png

Theo

e.on

"We have used MRFGR to recruit participants for multiple research projects with varied samples sizes and sometimes challenging recruitment criteria. They have a calm and professional manner, providing us with regular updates in the lead up to and on the day of research projects. Multiple touch points with participants approaching the study date ensures drop-out rates are extremely low with replacements usually being found very quickly if necessary. I look forward to working with MRFGR in the future."

eon.png

Doug

Confidential Client

"MRFGR is the first external company we have used for sourcing focus group attendees. Although we have organised many groups previously I would definitely use MRFGR again. The costs were reasonable and the attendees we have received have been exactly the right target groups. The level of communication has been satisfactory too with regular updates leading up to each focus group. Matthew has managed all of the groups we have requested and there has been no issues. I would recommend trying MRFGR."

top-secret.png

125+ Reviews

Google

Testimonials

What our clients say

Mark

Heathrow Express

"Over the past year, we have had the pleasure of working with MRFGR on multiple projects, and we cannot recommend them highly enough. Their communication throughout our engagements has been excellent, always prompt and clear, which has greatly facilitated our processes. The team at MRFGR, although small, is exceptionally knowledgeable and dedicated. Their expertise is evident in their ability to obtain high sample sizes and deliver well-published results. What sets them apart is how easily their findings are translated into actionable insights, ensuring that we can swiftly and effectively utilise the data. Their speed of delivery is truly impressive. We consistently receive results in good time, which is crucial for our fast-paced operations. MRFGR has proven to be an invaluable partner, and their service has consistently exceeded our expectations. For anyone in need of reliable, efficient, and insightful research services, MRFGR comes highly recommended."

Heathrow-Express.avif

Olivia

Confidential Client

"MRFGR have been absolutely brilliant! The videos we have received from their respondents have been perfect - they clearly brief their people really well and you can tell from the content we receive. They give clear communication & are on hand to help at all times. We give them some crazy tight timelines and they turn things around for us so quickly and without stress - even when the respondents are coming from multiple countries. I highly recommend Matthew & Paul - they're fab!"

top-secret.png

Sebastian

NHS

"When I phoned Matthew at MRFGR I was in a bit of a pickle. I needed to recruit 25 consultant paediatricians for telephone interviews (with minimal incentive) across 8 countries, two of which were non-English speaking. Oh, and I needed to have recruited and completed the interviews in 12 working days. Surprisingly, Matthew wasn't taken aback by this and set about the task with enthusiasm. Even against these challenging timescales, Matthew was able to deliver all 25 consultants - a phenomenal effort. I was extremely happy. And, more importantly, so was my client."

nhs.avif

Richard

Vodafone

"MRFGR were not the cheapest firm who pitched for our work, but I am happy that I decided to go with them. I feel that their database is extensive and this combined with their excellent client service means that they offer a higher degree of reassurance and peace of mind than other recruitment agencies we have worked with in the past. When we had a problem to resolve at short notice they did this very quickly. I would happily work with them again."

vodafone.avif

Luke

Sky

"Hi Stephen Both groups went very well - a key client attended the first and was very pleased. Very articulate groups, really impressed especially considering it was such a difficult recruit (recruiting Somalis). The hotel was great too, incidentally, a nice place to do groups. Many thanks for your hard work on this - hope you feel it was worthwhile!"

sky.avif

Murray

Nottingham University

"MRFGR recruited four focus groups for our research across a variety of settings, including socio- economically deprived urban communities and very small rural communities. Despite the significant challenges these settings posed MRFGR ensured that all our focus groups were fully attended, and with a minimum of fuss. I would have no hesitation in recommending them for recruitment work."

Uni-Nottingham.avif

Susanne

Nescafe

"It's always a pleasure to work with MRFGR. They are a great partner who consistently recruit high calibre respondents to take part in our research projects and workshops. Always professional and very reliable."

nescafe.png

Richard

Solicitors Regulation Authority

"Our organisation, the Solicitors Regulation Authority, has used MRFGR to support our recruitment requirements for focus groups and public events and we have always found their service and achievements to be excellent. They have demonstrated a commitment to meet last-minute requirements in a calm and professional manner and we would not hesitate to recommend them."

solicitors-regulation-authority.png

Amy

Febreze

"I would like to take this opportunity to express our appreciation for the work that you recently carried out for us. Stephen Essex and MRGR were recommended to me by a colleague. It was important for us to find a company who could understand and deliver our brief on a very tight schedule. Stephen demonstrated a level of knowledge and professionalism that gave us the assurance that this would be achieved. The result was a report that clearly met the objectives of our brief, was presented in a professional manner, which then enabled us to present the findings to our customer with confidence. We would not hesitate to recommend or use Stephen again."

Febreze.png

Rachael

Countrywide

"The groups in Chipping Norton went really well thank you. We had a full turn out to both of them. I would just like to say that we have been very impressed with the number of participants you have managed to recruit to these groups, your regular updates on the recruitment progress, and your follow up contact. We have also had very positive feedback from the participants about their contact with you. We will definitely consider MRFGR in future when wishing to recruit participants to similar groups."

countrywide.png

Theo

e.on

"We have used MRFGR to recruit participants for multiple research projects with varied samples sizes and sometimes challenging recruitment criteria. They have a calm and professional manner, providing us with regular updates in the lead up to and on the day of research projects. Multiple touch points with participants approaching the study date ensures drop-out rates are extremely low with replacements usually being found very quickly if necessary. I look forward to working with MRFGR in the future."

eon.png

Doug

Confidential Client

"MRFGR is the first external company we have used for sourcing focus group attendees. Although we have organised many groups previously I would definitely use MRFGR again. The costs were reasonable and the attendees we have received have been exactly the right target groups. The level of communication has been satisfactory too with regular updates leading up to each focus group. Matthew has managed all of the groups we have requested and there has been no issues. I would recommend trying MRFGR."

top-secret.png

125+ Reviews

Google

Testimonials

What our clients say

man-on-stairs-of-office.webp

Copyright 2020 MRFGR is a division of AGENTC Ltd. All rights reserved.

LEEDS

HULL

LONDON

BIRMINGHAM

MANCHESTER

Satellite Offices

MRFGR a division of AGENTC Ltd
BizHub
Melton Court
Gibson Lane
Kingston upon Hull
HU14 3HH

Head Office

  • Facebook
  • LinkedIn
bottom of page